Client Success Story
It Totally Revamped the Back Door of My Business
Cabral Carpentry & Painting, LLC • Home improvement and contracting • West Roxbury, MA
CLIENT
Cabral Carpentry & Painting, LLC
INDUSTRY
Home improvement & contracting
LOCATION
West Roxbury, MA
SERVICES USED
Reset™ (Month 1, now ongoing)
STAGE
Now in Phase 2
The Challenge: great at the work, buried in the back office
Donna Cabral has run Cabral Carpentry & Painting for more than ten years. She is good at the front door of the business: managing her crew, walking job sites, writing estimates, and talking to homeowners. That part runs well.
The back door was another story. The website was dated. The social profiles sat untouched. QuickBooks was a mess. There was never time to fix any of it, because running the business took the whole day. The work she had built over a decade was slipping on the side no customer sees.
"I can't take care of everything that I've done over the past 10 years and keep it all on the other end organized."
What We Did: one Reset™, step by step
Taming Your Tech started with a Reset™. The month-one job was easy to say and large to do: get the systems organized so nothing keeps slipping.
Donna brought the knowledge of her business. Taming Your Tech did the heavy lifting. Together we rebuilt the website, refreshed the neglected social profiles, cleaned up QuickBooks, updated the logo, and revamped the van signage. Behind the scenes, her inbox and files were set up to sort themselves, so estimate requests and documents stop getting lost.
"You have to feed them all the information and then they put it together seamlessly."
- Website rebuild
- QuickBooks cleanup
- Van signage
- Cloud storage consolidated into one place
- Social media refresh
- Logo update
- Inbox and lead tracking
The Results
- A new website and an updated logo that present the business in a better light to more homeowners.
- More than ten years of back-office records reorganized, and a disorganized QuickBooks setup cleaned up.
- One cohesive brand across every customer touchpoint, from the van on the road to the website.
- The back office off her plate, so Donna can focus on the work she is best at.
- Weeks after the new site launched, a new homeowner estimate request came in through it, on its own.
- Now in Phase 2 of an ongoing partnership, built on a solid foundatin.
"It presents you in a better light to many more homeowners who need your services."
Ready to tame your own tech?
Book a free discovery call and find out where your own Reset™ would start.