I do the work behind the work.
I spent 13 years helping scale a startup from 18 to 800+ employees across 15 countries. I wore every hat you’re wearing now: I ran Sales, I managed Client Services, and eventually, I became the VP of Business Systems, responsible for making sure all our tools actually talked to each other so nothing fell through the cracks.
I built our global support system from scratch. I defined processes, created a comprehensive knowledge base, and established standards that worked across continents. I integrated systems through 15+ acquisitions, which meant taking chaos and turning it into something reliable.
Success breaks things.
The email system that worked for 5 clients breaks when you have 50. The mental checklist you use for onboarding works great until you hire your first employee.
That Constant Contact account you bought and never set up is still sitting there while you chase every lead by hand. The spreadsheet that was going to fix your scheduling hasn’t been opened since spring.
Today my clients are service business owners: carpenters, remodelers, bookkeepers, salon owners, landscapers, consultants. They do great work. They also do the website, the follow-up, the customer email, the invoicing, and everything else nobody in the business was hired for.
Founder
Why I founded Taming Your Tech
I kept seeing the same thing: capable owners who had become the part of the business that everything waits on. Every inquiry, every follow-up, every reminder ran through them, and they were already slammed, so things fell through. I started Taming Your Tech to put systems in place so a business stops depending on one person to do and remember everything.
You already pay for the software. What never happened is the setup. I make the tools you have do the job they were bought for: inquiries land in one place, people hear back the same day, and follow-up runs whether or not you remember it.
That’s what Taming Your Tech does. I take the work that never reaches the top of your list and I do it: one piece at a fixed price, or every month as a service. The result is a business that runs like a bigger one, without adding anyone to payroll.
Why Taming Your Tech?
Technology is supposed to be a tool, like a hammer. But for most service business owners, it feels like a wild animal.
It’s unpredictable, noisy, and occasionally bites you.