The bottleneck problem
You didn’t start your business to become a 24/7 help desk for your own employees. But right now, that’s probably what you feel like.
Your processes, contracts, and "how-to" knowledge are likely scattered across three different places:
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Buried in a Google Drive folder no one looks at.
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Trapped in long email threads.
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Mostly locked in your head.
This is dangerous. If you (or your key office manager) get sick or go on vacation, the business stalls. New hires take months to ramp up because there’s no easy way for them to learn. And you spend hours every week searching for "that one document."
We turn your "tribal knowledge" into a "living library."
The solution: a manual that talks back
Most consultants will tell you to "organize your folders." That takes months and nobody maintains it.
I do something different. I build you a Living Operations Manual.
I take your existing messy documents—PDFs, training videos, old handbooks, even rough notes—and load them into a private, secure AI environment (like a custom GPT or Gemini Gem).
Instead of searching through folders, you or your team can just ask:
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"What are the payment terms for the Johnson contract?"
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"How do I process a refund in QuickBooks?"
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"Summarize the key points from last week's strategy meeting."
You get an instant, accurate answer based only on your business data. No hallucinations. No searching.
How it works: the 2-week "brain dump"
WEEK 1
The Audit
I identify where your knowledge lives. I’ll look at your Drive, your emails, and your existing docs. If the process only exists in your head, we’ll record you doing it once and let the AI write the SOP for us.
WEEK 2
The Build
I consolidate this information into your secure Living Library. I act as the architect, structuring the data so the AI understands your specific context.
WEEK 3
The Handoff
I hand you the keys to your new "Business Brain." I train you and your team on how to query it, update it, and trust it.
What you get
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Full audit of existing documentation.
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Creation of up to 3 specialized "AI Agents" (e.g., HR Bot, Finance Bot, Client Bot).
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One hour of process mapping for "undocumented" tasks.
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Team training session on how to use the new system.
Real results
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The Problem: A business owner spent 20% of her week just searching for files and answering repetitive questions.
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The Fix: I uploaded her past project notes and contracts into a private AI tool.
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The Result: She reclaimed 10+ hours a week. Now, when a junior staffer asks "How do we usually handle this?", she says, "Ask the bot."
Why trust me?
I’m not just an "AI enthusiast." I spent years as a VP of Business Systems at a tech company that grew to 800 people. I built the systems that kept that company running 24/7.
I have written hundreds of pages of standard operating procedures (SOPs) and requirements specifications. I know how painful "documentation" usually is. That’s why I use AI to make it painless.