Privacy Policy
Last updated: 2026-10-07
I am Betsy Walker, and I run Taming Your Tech. This page explains what information I collect when you visit this site, sign up for something, or hire me, and what I do with it.
Short version: I collect very little, I do not sell any of it, and you can ask me to delete it at any time.
What I collect
When you give it to me. If you fill out a form, book a call, subscribe to the newsletter, download a resource, or email me, I get whatever you typed. Usually that is your name, your email address, your company name, and sometimes your phone number and a description of what is going wrong in your business.
When you book a call. Scheduling runs through Calendly. It collects your name, email, and the time you picked, and it puts the meeting on both our calendars.
Automatically, when you visit. Like most websites, this one records standard technical information: the pages you looked at, roughly where you are (city level, from your IP address), what browser and device you used, and what site sent you here. This is aggregate traffic data. I use it to see which articles people actually read.
When you become a client. Delivering the work means I get access to the systems we agreed I would work in, and, if I send email to your customers for you, a copy of your customer list. See “Your business data during an engagement” below, because that is the part that matters most.
What I do with it
- Answer you when you contact me
- Send the resource, checklist, or roadmap you asked for
- Send the newsletter, if you subscribed
- Schedule and prepare for our calls
- Quote, deliver, and invoice the work
- Send email to your customers on your behalf, if that is part of the work you hired me for
- Understand which pages and articles are worth writing more of
- Read your brand voice profile and send you notes back, if you asked me to
That is the whole list. I do not build profiles, run ad retargeting, or enrich your contact record with data bought from anyone.
What I do not do
I do not sell your information. Not to data brokers, not to lead-generation companies, not to anybody, for money or for anything else of value.
I do not share your information with other businesses for their marketing. If a colleague would be a better fit for what you need, I will introduce you, and I will ask you first.
I do not use your business as a case study without asking. Every testimonial, before-and-after screenshot, and success story on this site is published with the owner’s permission.
Who else touches your information
Running a business means using other companies’ software, and some of it holds your information on my behalf. Each one is bound by its own privacy terms and works for me, not for itself:
| What it does | Tool |
| Website hosting and security | WP Engine, Wordfence |
| Forms on the site | Gravity Forms |
| Scheduling | Calendly |
| Email, calendar, and documents | Google Workspace |
| My contact records and newsletter | Zoho Campaigns |
| Email campaigns I send for clients | Constant Contact |
| Automations I run for clients | Zapier |
| Testimonials and reviews | Senja.io |
| Video walkthroughs | ScreenPal |
| Video calls | Zoom |
| Meeting notes and transcripts | Fireflies.ai, Loom |
| Contracts and signatures | Zoho Contracts, Zoho Sign |
| Invoicing and accounting | QuickBooks Online, Zoho Books |
| Password and credential storage | 1Password |
| Brand Voice Builder submissions | Netlify |
I will also hand over information if the law genuinely requires it, which for a business this size means a court order or a legitimate government request.
Recorded calls and AI notes
I use an AI notetaker (Fireflies.ai or Loom) on most working calls, and sometimes I record a Zoom session so I can go back and get the details right.
I tell you at the start of the call, every time, and if you would rather I did not, say so and I will turn it off. No explanation needed, and it changes nothing about the work.
Recordings and transcripts are stored in my accounts, used to write up what we decided and what I owe you, and are not shared with anyone outside the engagement. Ask me to delete a specific recording and I will.
Your business data during an engagement
This is the part that matters if you hire me. Doing the work means getting into your systems, and sometimes holding some of your data while I do it.
Access.
- I only take the access the job needs, and I ask for it explicitly rather than assuming.
- Where I can, you add me as a named user or manager on your own accounts, so I sign in as myself and you never have to share a password.
- If a shared password cannot be avoided, it goes in 1Password. It is never emailed, texted, or written on paper. If you change it while we work together, tell me and I will update my copy.
- When the work ends, I remove my own access to your systems without waiting to be asked. You change any password you shared with me, and I delete my copy of it.
Your customer list.
- If I send email campaigns to your customers, I keep your list in an email account opened for you on my email platform. I use it only to send what you approved, on your behalf, and for nothing else.
- I keep the list clean. An address that bounced or unsubscribed never goes back on.
- When that work ends, you choose: I send you an export of your list, including who unsubscribed, and your campaign history, or I hand the email account over to you. Either way, I delete my copies within 30 days.
Everything else.
- Your data stays yours. I do not use it for my own marketing, share it with anyone else, or take it with me.
- Automations I run for you live on my own accounts. When the work ends, you get written notes on each one so you or someone else can keep it going.
- I do not talk about your business by name to other clients or in public without your OK in writing. An email is fine.
If we sign a written agreement, its confidentiality and data terms govern, and they sit on top of everything in this section.
Cookies and tracking
I do not use Google Analytics. There is no Facebook pixel, no LinkedIn tag, and no advertising or retargeting tool of any kind on this site. I cannot tell who you are unless you tell me.
The cookies this site does set are the ones WordPress and the security firewall need to function: keeping a form from submitting twice, remembering you are logged in if you are me, blocking traffic that looks like a bot.
A few pages embed tools from other companies, and those set their own cookies while you are on the page: the scheduling widget from Calendly, video players from ScreenPal, testimonials from Senja. Those cookies belong to those companies and are covered by their privacy terms, not mine.
You can block or delete cookies in your browser settings. Nothing here will break if you do.
If you subscribe to the newsletter, you get practical articles and occasional notes about what I am doing. Every email has an unsubscribe link at the bottom, it works immediately, and using it does not affect anything else.
Clients also get emails about their actual project. Those are part of the work, not marketing, and they keep coming until the project is done.
How long I keep things
- Newsletter subscribers: until you unsubscribe or ask me to delete you.
- People who inquired but did not hire me: about two years, in case you come back.
- Clients: my own records of the work (agreements, invoices, and notes) for the length of the engagement plus seven years, because tax and contract records have to be kept.
- Your customer list and campaign history: only while I send your campaigns, then exported or handed over to you, and my copies deleted within 30 days.
- Call recordings and transcripts: through the engagement, then deleted on request.
- Website traffic data: aggregate only, kept indefinitely, and it is not tied to your name.
- Brand Voice Builder submissions: about two years, the same as any other inquiry, or sooner if you ask.
How I protect it
Every account I use has multi-factor authentication turned on. Credentials live in a password manager, never in a spreadsheet or a note. The site sits behind a firewall and a managed host. My laptop is encrypted and requires a password.
No one can promise a system is unbreakable, and I will not pretend otherwise. If something happened that affected your information, I would tell you, quickly and in plain language.
Your choices
At any time, you can ask me to:
- Tell you what information I have about you
- Correct anything that is wrong
- Delete it
- Stop emailing you
- Stop recording our calls
Email me at betsy@tamingyourtech.com and I will take care of it, usually the same week. I will not make you fill out a form or explain why.
Depending on where you live, you may have additional legal rights over your information. Ask, and I will honor them regardless of whether the law requires me to.
Children
This site is for business owners. I do not knowingly collect information from anyone under 16. If you believe a child has sent me something, email me and I will delete it.
Links to other sites
Some pages link to other companies’ sites and tools. Once you click through, you are on their turf and under their privacy terms, not mine.
Changes to this policy
If I change how I handle information, I will update this page and the effective date at the top of this page.
Contact
Questions about any of this, or a request about your own information:
Betsy Walker, Taming Your Tech
Email: betsy@tamingyourtech.com
Phone: 617-329-1458
Mailing address: 4213 Crane Brook Way, Peabody MA 01960
This policy is governed by the laws of Massachusetts.