Keep the engine running. Done for you.
Your reviews get answered. Your past customers hear from you every month. Your online profiles stay current, and the tools running your business keep working, without any of it landing back on you.
Pick only the pieces you need. You review, I do everything else.
I’m based in Peabody and work with service businesses across Boston’s North Shore and anywhere else, remotely, so you are not paying for driving time.
Pick what you want kept running
Each of these runs every month for as long as you want it. Take one, or take a few. Monthly prices depend on what you pick, so I give you one number on our call.
Want the full picture? Download the full service details (PDF)
Keep Your Online Profiles Fresh
| Service | What it is | What’s included | How often |
|---|---|---|---|
| Reviews AnsweredNeeds first: Your Brand Voice | An owner response in your voice on every review, good or bad, on your Google Business Profile, Yelp and Nextdoor. |
| As reviews come in |
| Social Post Every Other WeekNeeds first: Your Brand Voice | A recent post on each of your online profiles, so anyone who looks you up can see you’re open for business. |
| Every other week |
Keep In Touch With Prospects & Customers
| Service | What it is | What’s included | How often |
|---|---|---|---|
| Stay In Touch With Past CustomersNeeds first: Your Brand Voice | An email to your past customers every month, so they think of you first. |
| Monthly |
| Show What You KnowNeeds first: Your Brand Voice | An article on your website each month, written in your voice, such as an answer to a question your customers ask or a tip from your work. |
| Monthly |
Get Tech Support When You Need It
| Service | What it is | What’s included | How often |
|---|---|---|---|
| Tech Help on Call | Someone to call with how-to questions or tech advice, plus quick changes to the tools I already have access to. |
| When you need it |
| Automations Monitored & Repaired | A watch on the automations that run your follow-up, fixed when they break. |
| Always on |
Anything I write for you starts from Your Brand Voice, a one-time service on the Quick Fixes page, so it comes first.
Popular combinations
Not sure where to start? These three combinations work well together. Mix your own if none fits.
Option 1
Reviews Answered and Stay In Touch With Past Customers.
Your reputation and your repeat business, handled.
Option 2
Everything in Option 1, plus Social Post Every Other Week and Show What You Know.
You stay visible to people who haven’t met you yet.
Option 3
Everything in Option 2, plus Tech Help on Call and Automations Monitored & Repaired.
The tools behind the work are covered too.
Three or more, $100 a month off
Run three or more monthly services together and $100 a month comes off your monthly total, for as long as three or more are running. Options 2 and 3 already qualify.
Monthly clients also get Business Email Signature free.
Questions owners ask
Can I start with just one monthly service?
Yes. Start with the one that is costing you the most and add more later. Month to month, no long contract.
What does it cost to get started?
Some services need a setup step first, such as connecting to your Google online profile or switching on your blog. You pay for each step once: if a later service needs the same step, and the access it set up is still in place, you don’t pay for it again. Your first invoice covers only the steps your services need, and it never comes to more than one month of those services.
Do I see what you write before it goes out?
Yes. You approve every email before it goes out, and we plan article and post topics together. For Reviews Answered and Social Post Every Other Week, you approve every review response and every post for the first month or two, so you can see it sounds like you. After that I post on my own, with one standing rule: anything negative always comes to you first.
Do you answer a negative review without asking me?
No. Every negative review comes to you within two business days, and my response posts within one business day of your approval.
How do I stop a monthly service?
Tell me in writing, 30 days ahead; an email is fine. Services are billed monthly in advance, so the month after the one you tell me in is the last month billed and delivered, then the service stops. Tell me on October 15 and November is your last month. Nothing is owed back for setup.
More questions? Read the FAQ →
Once a year, I check in
About a year in, I reach out to see what’s changed in your business and whether what I’m doing for you should change too. No charge. It’s how I make sure you’re always getting what actually helps.
Ready to talk about what you need?
Whether you’ve got one of these in mind or you just know something’s costing you time, a free 15-minute call is the place to start. We’ll look at what you’ve got and find the piece worth fixing first.
Your proposal spells out the details before you pay anything.